Why do we verify your age?

At Cigar13, we are committed to providing premium cigars and accessories exclusively to adults who are 21 years of age or older. This ensures that we remain fully compliant with Federal, State, and Local laws and reinforces our dedication to keeping tobacco products out of the hands of minors. We thank you for your cooperation in maintaining the integrity of our community.

How we verify

We partner with Veratad Technologies, LLC, a trusted third-party age verification company, to confirm that you are who you say you are and that you meet the minimum legal age requirement to purchase tobacco products.

In accordance with FDA regulations, your name, date of birth, and address will be validated against your government-issued ID.

How Age Verification works

Veratad’s AgeMatch service cross-checks your information against reliable public data records to verify your age instantly. The system is designed to:

  • Validate your identity without compromising your privacy.
  • Protect your sensitive data using advanced encryption.
  • Provide a seamless one-time verification process—once your account is verified, you won’t need to repeat the process for future orders.

Is your information secure?

Yes. Your security is our priority.

  • 256-bit encryption protects the transfer of your information.
  • Veratad does not store, sell, or share your sensitive data.
  • Your details are used only for verification, ensuring unauthorized parties cannot access them.

How to submit your age information

If requested, you may need to upload a valid form of ID (such as a Driver’s License or government-issued identification). Here’s how:

  1. Fastest Option: Upload a clear photo of your ID directly through the secure verification link provided during checkout.
  2. Cigar13.com Footer: You can always find and access our “Age Verify” link in the footer of our site.
  3. Customer Support: Need help? Call our support team at [Insert Cigar13 Customer Service Phone Number], and we’ll guide you through the process.